Grievance Redressal / Escalation Matrix
If you have a grievance, you can reach out to our Support Team for assistance.
| Designation | Contact Person Name | Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Mr. Ajay Kumar Jharbade | Office Number 419 Onam Plaza 4th Floor, 18, Palasia AB Road Indore MP. | +919993908076 | support@dreamwealthresearch.com | Mon-Sat 09 AM – 05 PM |
| Compliance Officer | Mr. Ajay Kumar Jharbade | Office Number 419 Onam Plaza 4th Floor, 18, Palasia AB Road Indore MP. | +919993908076 | info@dreamwealthresearch.com | Mon-Sat 09 AM – 05 PM |
| CEO | - | - | - | - | - |
| Principal Officer | Mr. Ajay Kumar Jharbade | Office Number 419 Onam Plaza 4th Floor, 18, Palasia AB Road Indore MP. | +919993908076 | info@dreamwealthresearch.com | Mon-Sat 09 AM – 05 PM |
The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: -https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41
We aim to resolve all grievances within 21 working days from the date of receipt.
If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).
SCORES Portal : scores.sebi.gov.in.
In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
ODR Portal : smartodr.in.